From first conversation to closing — what happens, what you need, who does what, and how you stay in control.
Same five steps whether you buy or refinance — the order and intensity shift with your contract, property type, and file. Below: who does what, what you typically need, and how we keep surprises off the closing table.
We start with intent: purchase or refinance, target timeline, comfortable monthly range, and must-haves (condo, VA eligibility, low down payment, cash-out). No pressure — this call is about fit and a realistic path, not a hard sell.
You bring: a rough price or payoff goal and your preferred close window. We handle: framing options and whether pre-approval is the right next move.
Complete the secure application. When appropriate we review income, assets, and credit, then issue a pre-approval you can use with confidence — stronger than a quick pre-qual estimate for South Florida offers.
Typical docs: ID, recent pay stubs, W-2s or tax returns, asset statements. Self-employed files often need two years of returns. We only pull credit when it is needed — and we tell you first. Start application →
Under contract (or ready to refi), we confirm the property works for the loan — especially condos — finalize the program (conventional, FHA, VA, and so on), and outline conditions so you know what underwriting will ask for.
Program details live on Loan Programs. This step is about making sure the house and the product fit before deep underwriting.
Your file is verified end-to-end: income and employment, credit and liabilities, assets for down payment and closing costs, appraisal, and title. Underwriting issues conditions; we work them with you so problems surface early — not at the table.
Speed levers: complete application, fast replies on conditions, clean paper trail on large deposits or gifts. See the do / don’t section below.
Final numbers, Closing Disclosure review, and signing. You close knowing what you borrowed, what you pay, and why — with terms that match what you were shown.
Educational overview only — not a commitment to lend. Approvals, timing, and conditions depend on credit, income, property, occupancy, and investor guidelines.
Most delays are preventable. Treat the file like a living application until funds are disbursed.
Signing is smoother when the boring details are handled early. Your closer and our team will confirm the exact list for your file.
Questions before signing?ID, income, assets — plus contract items on purchase. We send a tailored list so you are not over-collecting.
Driven by your contract, appraisal, condo docs if any, and how fast conditions clear. We set expectations up front.
You own the facts and the deadlines. We own coordination, lender conditions, and plain-English updates.
Apply online, call direct, or send a question. We’ll meet you at your pace.